Last updated: 3 June 2026

Refund Policy

This Refund Policy explains how we review payment-related requests connected with this website or any paid service linked from it.

Digital products and online services are usually delivered quickly. For that reason, payments are generally non-refundable unless the law requires otherwise or we decide that a refund is appropriate in the circumstances.

When a refund may be considered

We may review a refund request if there has been a duplicate payment, a clear technical failure, an incorrect charge, or another exceptional situation.

We may ask for payment details, screenshots, account information, or a short explanation so that we can check what happened.

When refunds are unlikely

A refund is unlikely where a user changed their mind after accessing the service, breached the Terms of Use, submitted prohibited content, attempted unsafe use, or used a third-party service outside our control.

We will not approve a refund request that depends on hiding unlawful or harmful activity.

How to request a review

Send refund requests to [email protected]. Include the payment date, amount, email used at checkout, and a concise explanation.

We aim to review requests fairly, but review times may vary. Payment providers may also take additional time to process approved refunds.

Chargebacks

If you open a chargeback or payment dispute, we may provide the payment provider with relevant transaction records, support messages, and service usage information.

False claims may result in account restriction or refusal of future service.

Related safety resources

For the main practical guidance, return to the Undress AI Tool page. It explains the core safety context, warning signs, and prevention steps in one place.

Parents and carers can also use the Undress AI Tool guide as a starting point before reviewing policy, reporting, privacy, or editorial details.

Related trust pages: Home · Privacy Policy · Cookie Policy · Terms of Use · Disclaimer · Safety & Reporting · Editorial Policy · About Us · Contact Us · Accessibility · Team

Questions about this page can be sent to [email protected].